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| Company |
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Staff Management |
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| Location |
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Nationwide, ZZ |
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| Title |
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Bilingual New Client Implementation Manager |
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| How to Apply |
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http://sm.peoplescout.com/jobs/EntryServlet?job=800MS&media=WEB |
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| Details |
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New Client Implementation Manager
The NCI manager will be responsible for the entire client engagement process from post sales to operational readiness and will include all aspects of a client solution which requires IT, HR, Finance, Marketing and overall strategy deployment.
The engagement team including the NCD manager will be responsible for the delivery of all Staff Managements product portfolio which could include Vendor on Premises solutions as well as our Managed Services Products and more.
The primary responsibility is to provide front line leadership to the implementation team and direct the delivery of the solutions by balancing the needs of the client and Staff Management. The NCI manager and team will be accountable for:
* Develop and execute High level Client expectations plans
* Develop and manage a Project Management Plan
* Manage Initial Day to Day to executables from the Project Plan
* Engage appropriately to become the Client SME (subject matter expert)
* Develop relationship as the SPOC (single point of contact) for the client and long term operations team.
* Develop and initially manage the appropriate financial tools including budgets and revenue forecasting
* Development and implementation of recruiting strategies for both associates as well as long term management team
* Initial New Hire and training for long term management team
* Review provided detailed market analysis and provide direction and guidance on recruitment campaigns initially as well as long term recommendations
* Set-up and Configure various back office tools and systems to manage the day to day operations of the site
* Development and deliver various presentations to include new hires orientation, client on-boarding process requirements and project updates and readiness reviews.
* Handle associate relations activities, communications, and investigations
* Ability to work on special projects
* Development of performance incentive programs to help meet operational goals
We have multiple tiers of managers depending upon experience and background. Staff Management is a leader in the Staffing Industry, but staffing experience is not required. An ideal candidate could have any of the following backgrounds:
* Customer Service
* Project Management
* Consulting
* Operations Management
* Staffing
* MBA Graduates
Due to our companies continued growth we have many openings in the US and with our current expansion some international opportunities exist.
The NCD deployment manager could be required to travel 100% but is a high growth and visibility opportunity within our organization. This is a home based position when not traveling.
Requirements
* Must be BILINGUAL in English and Spanish, French, or Portuguese
* Minimum of a Bachelors Degree or equivalent work experience
* Experience in Call Center, warehouse/distribution or manufacturing/production environment is a plus
* Finance Management including budgets, forecasting, expense management experience is a plus
* Excellent computer skills preferred (MS Office, Excel, PPT and Word)
* Strong Customer Service and Client Relations
* Project Management experience a plus.
* A valid US passport or ability to secure US passport for International travel
Does this sound like the opportunity for you? Apply now.
http://sm.peoplescout.com/jobs/EntryServlet?job=800MS&media=WEB
Call us Toll free at 1-888-921-9675 ext. WEB-800MS |
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| Bilingual |
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*For this position, we prefer the candidate be bilingual (English & Spanish) |
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